D3.2 - Report on user support across facilities in Europe

The scope of this deliverable is to provide a brief description of the Atacama Millimetre/submillimetre Array (ALMA) and the Very Large Telescope Interferometer (VLTI) user support structure and procedures. ALMA user support here refers specifically to the support of the European ALMA users, although similar services are offered to the ALMA users in the other ALMA regions, i.e. North America and East Asia.